Privacy Policy

At Steve’s Plumbing & A/C Service (808) 818-5337, we understand the importance of your privacy and are committed to protecting your personal information. This privacy notice discloses the privacy practices for www.stevesplumbingac.com and applies solely to information collected through our website. By using our website, you are accepting the practices described in this policy. Below, we explain the information we may collect, how it is used, and the steps we take to protect it

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone, or 3rd Parties for marketing purposes. We will use your information to respond to you regarding the reason you contacted us, and we will not share your information with any third party outside of our organization unless necessary to fulfill your request (e.g., to follow up on an appointment).

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Cookies Policy

A cookie is a small text file that can be stored on and accessed from your device when you visit a website, to the extent you agree by clicking “Accept” in a cookies opt-in pop-up window. These cookies track your website activity to enable businesses to collect information about how you use different websites. Our website may use cookies to assist in marketing efforts and to provide you with targeted advertising.

Cookies will only be used if you click “Accept” in an opt-in pop-up window. You may reject the use of cookies at any time by going to your browser’s settings and choosing “block third-party cookies.” You may also remove previously-stored cookies by deleting them in your browser’s settings.

SMS Communications

Steve’s Plumbing & A/C Service offers complimentary SMS/MMS text messaging services to help you stay informed of important account or product-related topics that need your attention. Message frequency may vary. Standard message and data rates may apply. Your consent to receive these marketing text messages is not required as a condition of purchasing any goods or services from Steve’s Plumbing & A/C Service.

You may receive SMS/MMS messages about appointment reminders, updates regarding your service, or communication related to your requests or orders. If you do not wish to receive SMS messages, you can opt out at any time by replying “STOP” to any text message. By opting in, you consent to receive SMS messages from Steve’s Plumbing & AC Service, including but not limited to appointment reminders, service updates, and promotional offers. Message frequency may vary. Message and data rates may apply. Check with your mobile carrier for details. For help, reply HELP or email us at info@stevesplumbingac.com

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email or phone:

*See what data we have about you, if any.

*Change or correct any data we have about you.

*Have us delete any data we have about you.

*Express any concern you have about our use of your data.

Changes to This Privacy Policy

If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (808) 818-5337 or via mail at Attn: Privacy Officer, 270 Lalo St, #101, Kahului, HI 96732.

Security

We take security seriously. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and “https” at the beginning of the web page address. We also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Consent

By using this website, you consent to the collection and use of information as specified in this policy. If you do not agree with the terms outlined, please refrain from using our website.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (808) 563-4054 or via mail Attn: Privacy Officer, 270 Lalo St, #101, Kahului, HI 96732.